Error loading model in Azure Digital Twins 2

Question

Error loading model in Azure Digital Twins 2

Anonymous

Hey guys,

I am new to Azure Digital Twins and I uploaded my 3D building module to Azure Digital Twins. I want my model's location to show on the map, like this:

Screenshot 2024-10-10 103703

I followed all the steps on Use 3D Scenes Studio, but it still didn't work, here is the error I got, could anyone please tell me why?

Screenshot 2024-10-08 144149

I have cleaned my cache and tried multiple times as well as changing the different browsers, but none of them works.

Sander van de Velde | MVP 36,941 Reputation points MVP Volunteer Moderator

2024-10-11T20:01:19.0733333+00:00

Hello @Qiao Lu,

Please provide information about the steps you have taken, the guide you follow so fellow members can understand your question better.

Are you able to upload your 3D model and create a scene? Can you open it the normal way so you can edit the relationships with the twins?

I see it is mentioned in the map so it seems you entered the latitude and longitude.

What do you do just before the error is shown?

How large is your 3D model?

Your answer

Sander van de Velde | MVP 36,941 Reputation points MVP Volunteer Moderator

2024-10-11T20:01:19.0733333+00:00

Hello @Qiao Lu,

Please provide information about the steps you have taken, the guide you follow so fellow members can understand your question better.

Are you able to upload your 3D model and create a scene? Can you open it the normal way so you can edit the relationships with the twins?

I see it is mentioned in the map so it seems you entered the latitude and longitude.

What do you do just before the error is shown?

How large is your 3D model?

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Error loading model in Azure Digital Twins 2

Your answer