Requesting a Cloud Shell.Failed to provision a Cloud Shell: {"code":"TenantDisabled","message":"Cloud Shell has been disabled in directory 'da0749be-51dd-419e-bbbd-6e8dde7db7db'."}
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 6%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
abraham mathew
15
Reputation points
can someone help me with the below issue in Azure when I try to open cloudshell
Requesting a Cloud Shell.Failed to provision a Cloud Shell: {"code":"TenantDisabled","message":"Cloud Shell has been disabled in directory 'da0749be-51dd-419e-bbbd-6e8dde7db7db'."}
Windows for business | Windows Server | User experience | PowerShell
Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes
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Raja Pothuraju 29,330 Reputation points Microsoft External Staff Moderator2024-08-28T05:08:50.29+00:00 Hello @abraham mathew,
Thank you for posting your query on Microsoft Q&A.
Based on the error message you received, it appears that Cloud Shell was blocked in your tenant due to detected spammer activity.
To re-enable Cloud Shell, I need a few details from you to coordinate with my engineering team. Please share the following information via private message, as it contains PII:
- Tenant ID
- What is the business justification and scenario they will be using CloudShell for?
- Email approval from the Tenant Administrator to enable Cloud Shell at the tenant level.
Once I receive these details, I'll work with the engineering team to enable Cloud Shell in your tenant.
I look forward to your response.
Thanks,
Raja Pothuraju. -
Raja Pothuraju 29,330 Reputation points Microsoft External Staff Moderator
2024-08-30T20:25:19.8466667+00:00 Following up with you to see your interest in sharing the required details on this issue. So that we can proceed further. Looking forward for your response.
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Raja Pothuraju 29,330 Reputation points Microsoft External Staff Moderator
2024-09-04T16:01:05.01+00:00 Following up with you to see your interest in sharing the required details on this issue. So that we can proceed further. Looking forward for your response.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 26%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
Owen 16 Reputation points2024-09-09T14:43:14.81+00:00 I've just started getting this issue. Did you find a solution?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hills 0 Reputation points2024-09-19T07:25:13.4233333+00:00 Im also having the same issue...
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Owen 16 Reputation points
2024-09-19T08:23:05.46+00:00 I'm using a work account so my IT guy had to contact Microsoft and they fixed it but had no answer as to why it was happening. I know it's difficult if you don't pay for Azure as they don't help you, but hopefully this thread will get some attention, or I suggest contacting them anyway you know how and maybe say what I've just told you.
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Raja Pothuraju 29,330 Reputation points Microsoft External Staff Moderator
2024-09-19T10:37:04.5266667+00:00 Hello @David Hills,
As I mentioned above, if you are facing the same issue, the Cloud Shell was blocked in your tenant due to detected spammer activity.
To re-enable Cloud Shell, I need a few details from you to coordinate with my engineering team. Please share the following information over email, as it contains PII:
- Tenant ID
- What is the business justification and scenario they will be using CloudShell for?
- Email approval from the Tenant Administrator to enable Cloud Shell at the tenant level.
Once I receive these details, I'll work with the engineering team to enable Cloud Shell in your tenant.
Thanks,
Raja Pothuraju. -
David Hills 0 Reputation points
2024-09-22T21:41:31.2866667+00:00 Thanks for your responses.
So i've been blocked for doing one of the Quickstart Web App deployments from the Microsoft/learn documentation. You simulate a hotel booking web app and run a process that continuously runs 100 guest bookings in order to test autoscaling of the web app.
I ve already wasted a lot of time time trying to resolve this. I wasn't prepared to pay for support for something Microsoft has instigated. I've created a new tenant with a new default directory to get around this.
Thanks for confirming that i've been blocked by Microsoft for using their tutorials to get certified!
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Raja Pothuraju 29,330 Reputation points Microsoft External Staff Moderator
2024-09-23T10:23:06.3566667+00:00 You won't need to pay for support to get this unblocked. I'll do that from my end. Please let me know if you would like to proceed with it.
Thanks,
Raja Pothuraju. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 88%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECX%3C/text%3E%3C/svg%3E)
Chen Xu 20 Reputation points2024-12-07T22:32:32.4533333+00:00 Hi, I also encounter the same issue after I finished the tutorial on 'Scale an App Service web app' at https://learn.microsoft.com/en-us/training/modules/app-service-scale-up-scale-out/
Now I couldn't start any cloud shell, this is the error I got,
Requesting a Cloud Shell.Sorry, your Cloud Shell failed to provision: {"code":"TenantDisabled","message":"Cloud Shell has been disabled in directory '5a2c03d0-b51f-4384-8629-60a7692592d9'."} Please refresh the page. If the issue persists, please follow the troubleshooting guide Cloud Shell Troubleshooting or file a ticket New support request. Request correlation id: NORTHEUROPE:20241207T222915Z:466dc808-58b5-4b66-a087-9a8220c642d7Could anyone please help enable the cloud shell for me? Thank you!
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Chen Xu 20 Reputation points
2024-12-09T12:26:11.31+00:00 Hi @Raja Pothuraju ,
Hope you are doing well. Your answer to this question is extremely helpful. I have encountered the exactly same issue - my cloud shell also got blocked due to a detected spammer activity, just because I followed that exact same tutorial on Microsoft learn. Could you please help look into my account and help unblock my cloud shell? Thank you so very much!
Best regards,
Chen
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Chen Xu 20 Reputation points
2024-12-11T11:16:24.8333333+00:00 Hi @Raja Pothuraju ,
Hope you are doing well. Your answer to this question is extremely helpful. I have encountered the exactly same issue - my cloud shell also got blocked due to a detected spammer activity, just because I followed that exact same tutorial on Microsoft learn. Could you please help look into my account and help unblock my cloud shell? Thank you so very much!
Best regards,
Chen
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Raja Pothuraju 29,330 Reputation points Microsoft External Staff Moderator
2024-12-11T19:26:14.06+00:00 Hello @Chen Xu,
I am doing great! Hope you are doing well. As I mentioned above, if you are facing the same issue, the Cloud Shell was blocked in your tenant due to detected spammer activity.
To re-enable Cloud Shell, I need a few details from you to coordinate with my engineering team. Please share the following information over email, as it contains PII:
- Tenant ID
- What is the business justification and scenario they will be using CloudShell for?
- Email approval from the Tenant Administrator to enable Cloud Shell at the tenant level.
Once I receive these details, I'll work with the engineering team to enable Cloud Shell in your tenant.
Thanks,
Raja Pothuraju. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kishan Kumawat 0 Reputation points2025-07-14T14:16:11.1+00:00 The same issue with me
Failed to provision a Cloud Shell: {"code":"TenantDisabled","message":"Cloud Shell has been disabled in directory 'c3d26f4b-b791-470d-8da6-cf417ae26607'."}
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